Privacy Policy - AiToVid

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support. This may include your name, email address, and payment information.

We also automatically collect certain information when you use our service, including your IP address, browser type, operating system, and usage data.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments and questions
Monitor and analyze trends, usage, and activities in connection with our service
Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. Information Sharing

We do not share your personal information with third parties except in the following circumstances:

With vendors, consultants, and service providers who need access to such information to carry out work on our behalf
In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process
If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or others
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
With your consent or at your direction

4. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

5. Your Choices

You may update, correct, or delete your account information at any time by logging into your account. You may also request deletion of your data by contacting us.

6. Cookies and Analytics

We use cookies and similar technologies to collect information about your usage patterns and preferences. You can configure your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.

We use Google Analytics to understand which pages visitors find useful and how people arrive at our site. Google Analytics sets cookies that recognize returning visitors and reports aggregate usage data to us. This information is processed by Google LLC and is subject to Google's Privacy Policy. We do not sell your personal information, and we do not use analytics data for advertising personalization.

Visitors in the European Economic Area, the United Kingdom, and Switzerland are not measured with analytics cookies unless they choose “Accept” on the consent notice shown on their first visit. Visitors elsewhere may decline at any time using the same notice. Your choice is stored in your browser; clearing your browser storage will present the notice again.

7. Data Retention

We will retain your information as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us at privacy@aitovid.com.